Damaged or incorrect items
If your saree arrives damaged or is not the item you ordered, please message us on WhatsApp within 48 hours of delivery with photos and an unboxing video. We will arrange a replacement or refund after review.
Colour variation
Colours may look slightly different in person due to lighting and screen settings. Minor variations in handloom weaves are part of their character and are not considered defects.
Non-returnable items
Sarees that have been used, washed, altered, or had the fall/pico done cannot be returned.
Refunds
Approved refunds are made to the original payment method within 7 working days.